MarkView Self Service Invoice - Expenditure Org LOV lists are blank when there are plenty of items that should be displayed in the list

Summary

Some sites running version 5.5 of MarkView Self Service Invoice might encounter the following problems:

• When filtering an LOV, MarkView Self Service Invoice finds no objects although there are plenty of objects fitting the filter parameter.
• When selecting the next page in the LOV list, MarkView Self-Service Invoice comes up blank, when there should be another list of items to show.

How do you correct this?

This is a known issue and Kofax has created the following patch:

• MarkView Self Service Invoice Patch 5.5.3.1

The patch and installation instructions are attached to this article.

Note: The 5.10.1 patch set supersedes this patch. In other words, if you apply the 5.10.1 patch set, you do not need to apply MarkView Self Service Invoice Patch 5.5.3.1.

Keywords: 22890, patch, lov, list, values, 5.5.3.1, ssi