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Kofax

MarkView Viewer Express - Direct Print option from Express Viewer does not print full-size image

Summary

4171

Applies To

  • ERP System: All
  • MarkView Version: 6.x

Behavior

  • When selecting the Direct Print option from the Express Viewer, the image does not print full-size on a 8.5 X 11 sheet of paper.
  • This occurs even when setting the width = 8.5 and height = 11 - i.e. this image is printed on about 2/3 of the paper, smaller than the original image.

Known Causes

  • n/a

Resolution

  • To print full size, you need to modify your default print options by selecting File->Page Setup for your browser (IE or Firefox) and change the print margins (top, left, right, and bottom) from their typical default of .75 inches to 0. This will default to a minimum .166 inches on all sides.
  • Furthermore, you can also clear the header and footer which display the invoice number and page number at the top of the page and the url and date at the bottom of the page. With this change, the image will be closer to full size.

Keywords: 23945, 25705, Direct Printing