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Kofax

MarkView Viewer Express - Encountering null authentication window when attempting to view MarkView document

Summary 

4484

Applies To

  • ERP System: All
  • MarkView Version: 6.x

Behavior

  • Encountering null authentication window when attempting to view a MarkView document via MarkView Express viewer.

Known Causes

  • The null authentication window is encountered because the session key parameter is missing from the browser URL when the MarkView Express Viewer window is launched.

Resolution

  • To resolve this issue set the MarkView Preference WEBCLNT_LOGON_STYLE to TERSE.

Keywords: authenticate