After upgrading to 7.1; the Comment Request LOV is empty
Summary
5281
Applies To
- ERP System: Oracle; SAP
- MarkView Version: 7.1 and higher
Behavior
Following an upgrade to MarkView 7.1, upon trying to place the Comment Request annotation, the LOV is empty.
Known Causes
- With the advent of 7.1, in order for a user to be present in the Comment Request LOV, they will need to:
- Belong to a group that has the COMMENTER privilege (this is normally provided via the All Users group which has this privilege on many document types).
and - Be associated with the new role Commenter.
- Belong to a group that has the COMMENTER privilege (this is normally provided via the All Users group which has this privilege on many document types).
If this issue is encountered, it is likely that one of the above may be missing
Resolution
- Ensure that users belong to a group having the Commenter privilege (via a document type).
- Ensure that users have been granted the COMMENTER role.
Keywords: LOV, Commenter, "Comment Request"