Question / Problem:
Entering a Custom URL into the browser's URL field on an Android device does not open Kofax Mobile Capture App 3.5 for Android.
Answer / Solution:
Due to a limitation in Android, entering a Custom KMC App URL into the browser's URL field will not open the Kofax Mobile Capture application.
However, if the user clicks a link on an HTML page that contains the Custom URL, the browser will open the KMC App for Android, connect to the shortcut defined in the URL and pre-populate any fields with the data supplied by the URL.
To resolve this issue:
1. Provide the Custom URL as a link on an HTML page.
2. Provide the user with the URL of the HTML page
3. Instruct the user to click the link that contains the Custom URL.