Custom URL entered into browser does not open Kofax Mobile for Android
Article # 3035469 - Page views: 11
Issue
Entering a Custom URL into the browser's URL field on an Android device does not open Kofax Mobile Capture App 3.5 for Android.
Cause
Due to a limitation in Android, entering a Custom KMC App URL into the browser's URL field will not open the Kofax Mobile Capture application.
Solution
However, if the user clicks a link on an HTML page that contains the Custom URL, the browser will open the KMC App for Android, connect to the shortcut defined in the URL and pre-populate any fields with the data supplied by the URL.
To resolve this issue:
- Provide the Custom URL as a link on an HTML page.
- Provide the user with the URL of the HTML page.
- Instruct the user to click the link that contains the Custom URL.
Level of Complexity
Moderate
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Mobile Capture App | 3.5 |
References
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Article # 3035469