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Enable logs in Optitrade Confirm

Article # 3036211 - Page views: 10

Issue

How to enable logging for Optitrade Confirm?

Solution

Logging can be enabled in Flow.ini file. This file is located on the server in C:\Windows\ directory.

Open the file with notepad and uncomment the EnableLogging=1 line in the file. To uncomment remove the semicolon from the beginning of the line. This will enable the ConfirmPlugin logs for all Gateways. 

Flowini.png

 

To enable trace logs, locate the [TRACE] section in the flow.ini. You need to add the below two lines for each gateway that you want to enable trace logging for

TRCLEVEL_<Gateway ID>=IWE
TRCCOMPS_<Gateway ID>=****

For example below will enable logging for Gateway 4 and 5. 

[TRACE]

;Core trace settings

TRCLEVEL_4=IWE
TRCCOMPS_4=****
TRCLEVEL_5=IWE
TRCCOMPS_5=****

Location of the Logs: C:\Program Files\Optitrade Confirm\Flow\GW

ConfirmPlugin<gatewaynumber>.log

Trace<gatewaynumber>.log

 

Important-Icon.png

WARNING: Enabling logs forever would mean a lot more disk space will be used and if the log file size keeps growing, at some point you won’t be able to open it. Either disable the logging after troubleshooting or regularly move out the logs to a different location so new logs can be generated.

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Optitrade Confirm 5.x      

References

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