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Find a trade in Message System Client

Article # 3036231 - Page views: 6

Issue

How to find a trade in Message System Client (wmsx.exe) ?

 

Solution

Flow client is the underlying core component of OC for message flow.  It is quite useful tool to troubleshoot issues in OC.

1.      Below are steps if you need to find the same in Flow client.

a.      To find the trade in Message flow client , Open the Message System client from desktop shortcut.

b.      Click on Queue menu -> Message summary

c.      Click on the grey area of comment header. A pop up window will open where you can enter the reference num in TRN field and click OK.

wmsx-1.png

d.      If the message is successfully imported, you will find it in Search result.

e.      If the search doesn’t result anything, please filter for *failed message and check the TREFS in comment description.

wmsx-2.png

 

Level of Complexity 

Moderate

Applies to  

Product Version Build Environment Hardware
Kofax Optitrade Flow Flow1.0+      

 

 

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