Skip to main content
Kofax

OC GUI errors

Article # 3035260 - Page views: 20

Issue

How to fix OC GUI errors like timeout or com class errors ?

 

Solution

Occasionally users may encounter UI errors in Optitrade Confirm.

 

GUI-2.png

To resolve such errors, Execute 'IISRESET' in command prompt with admin privileges and then restart the ' Optitrade Confirm 05 CTM Adapter' service.

GUI-3.png

GUI-4.png

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Optitrade OC 5.x+      

 

  • Was this article helpful?