Activate additional Document type

Issue

Documents for a specific country is received and no document type is available for that country.

The country exists in the list of supported countries.

Cause

The document type for this country is not activated on the partner level.

Solution

If the country is included in the list of supported countries please send a request to Kofax Support to have it activated.

Level of Complexity 

Easy

Applies to  

References

Extraction services
https://docs.readsoftonline.com/help...ction_services

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