Sender wants to be notified by email when there is a problem with uploading/emailing documents.
There are two different notifications:
- Discarded emails - The email is rejected before it is received in AP Essentials (formerly ReadSoft Online), no batches or documents are created
- Input Failed - The batch is received and can be seen in the batch list in AP Essentials (formerly ReadSoft Online) but no documents are created
Go to Services -> Email Input -> Email Forwarding:
Add a notification, select the preferred options to receive email notifications for accepted and/or discarded emails, and if the original email file should be sent back to the sender.
Go to Services -> Notifications:
Add a notification for Input Failed
Level of Complexity
|AP Essentials (formerly ReadSoft Online)|
The notification service view
The email forwarding view
How to find information for a document with input failed
Article # 3026112