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How to find the Document ID

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Article # 3022245 - Page views: 474

Issue

How to find the Document ID when only Track ID is known?

 

Solution

For Office users the Document ID can be found in the Info tab in the manual verification view

doc id in verify.png

For administrators the document ID can be found in the documents list in Admin Center

doc id in admin view.png

Remember to activate the ID column in the Document list settings

doc list setting.png

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
AP Essentials (formerly ReadSoft Online) Current      

 

References

The Documents view (in Admin Center)
https://docs.readsoftonline.com/help...ents_view.html

The Document view (in Office)
https://docs.readsoftonline.com/help...ment_view.html

Article # 3022245