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Attachments missing or not being uploaded in to Storage or Document list

Article # 3042894 - Page views: 16

Issue

Attachments missing or not being uploaded in to Storage or Document list.

 

Cause

Attachments are in an invalid format. Such as .EML for example, which will just cause it to be discarded.

 

Solution

Ask supplier to use valid attachment file formats.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
AP Essentials        

 

Article # 3042894
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