Documents are displayed in black and white in AP Essentials Office
Article # 3033856 - Page views: 107
Issue
Color or grayscale documents are displayed as black and white in AP Essentials (formerly ReadSoft Online) Office.
Solution
When uploading a document in color or grayscale, as part of the OCR process everything will be converted into a black and white bitmap.
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
AP Essentials (formerly ReadSoft Online) | Current |
References
Recommendations and supported input file formats
https://knowledge.kofax.com/ReadSoft...t_file_formats
Article # 3033856