Skip to main content
Kofax

Session timeout

Article # 3029057 - Page views: 144

Issue

Is it possible to prevent users from being logged out in AP Essentials (formerly ReadSoft Online) due to inactivity?

 

Solution

For security reasons, the default session timeout is set to 30 minutes and cannot be changed.

A message will appear shortly before the session timeout asking for confirmation to keep the session active. 

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
AP Essentials (formerly ReadSoft Online)        

 

References

 

Article # 3029057
  • Was this article helpful?