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Upgrading AP Essentials (formerly ReadSoft Online) Connect to support TLS 1.2

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Does AP Essentials Connect require manual update to support TLS 1.2?



If the currently installed version of AP Essentials (formerly ReadSoft Online) Connect is at least 10.4.7451 (released in December 2021), then the software is TLS 1.2 compatible and does not require a manual update.

APS Connect Installed Version

All installations of Connect prior to version 10.4.7451 will require a manual update to gain support for TLS 1.2.  The Microsoft .NET FrameWork 4.8 is also a required prior to installing the new version of Connect.   

Partners and Customers should perform these steps:

  • Download the latest version of AP Essentials Connect.  Please refer to the System Requirements article referenced below for a list of download links.
  • Start the AP Essentials Connect installation (removal of the old version is optional)
  • If a message is displayed stating Microsoft .NET Framework needs to be updated, please download and install Microsoft .NET Framework 4.8.
  • After upgrading the .NET Framework, restart the AP Essentials Connect installation and complete the installation.

 **Important note:  The version displayed within the AP Essentials GUI is the current version of the Business Logic which has been automatically downloaded from our website.  This is not the version of the installation files.  The version of the installation files must be obtained from the Windows Control Panel > Programs and Features.

For additional information regarding the business logic portion of Connect versus the installation files, please refer to the AP Essentials Connect version info KB article referenced below.

Level of Complexity 



Applies to  

Product Version Build Environment Hardware
AP Essentials Connect all      


AP Essentials Connect System requirements

AP Essentials Connect version info

Login Failed error during configuration of AP Essentials Connect



Article # 3036844
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