An Office user receives the following error during verification: "The Invoice does not balance. The sum of the coding lines must be equal to XXXXXX"
An Administrator has enabled the "Allow balancing against total amount" under the Coding section of the Workflow Service, and the coding lines (debits, credits, etc..) do not balance.
There are several ways to balance amounts when coding invoices, depending on the settings you choose in the Coding and configuration settings.
- Standard debit/credit balancing
- Balancing against the total gross amount
- Balancing against the total net amount
Additional information on each of these balancing methods can be found in the help file article referenced below.
Level of Complexity