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Balancing error in coding lines

Article # 3030749 - Page views: 34

Issue

An Office user receives the following error during verification: "The Invoice does not balance. The sum of the coding lines must be equal to XXXXXX"

 

Cause

An Administrator has enabled the "Allow balancing against total amount" under the Coding section of the Workflow Service, and the coding lines (debits, credits, etc..) do not balance.

 

Solution

There are several ways to balance amounts when coding invoices, depending on the settings you choose in the Coding and configuration settings.

  • Standard debit/credit balancing
  • Balancing against the total gross amount
  • Balancing against the total net amount

Additional information on each of these balancing methods can be found in the help file article referenced below.

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
AP Essentials Current      

 

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