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Kofax

Getting Help with Invoice Portal

Getting Help with Invoice Portal
For assistance with Invoice Portal, please review the resources below: 

 

Still did not find an answer? 

Kofax provides support for directly sold customers with Plus and Premium member level. If you purchased via a Partner, please contact your partner. For assistance with a specific Kofax Invoice Portal question, please use the in-tool Support-Request functionality. Make sure you tell us as much as you can about the issue/query:

  • A detailed description of your problem
  • The text of any error message you received
  • Invoice number of the affected invoice
  • Invoice date
  • Invoice recipient (outgoing) or invoice sender (incoming)

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Additional Resources for Enterprise Customers: 

Enterprise customers with existing web access to Kofax Support may also review existing cases here:

 

 

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