Skip to main content
Kofax

Activation email missing

Article # 3041855 - Page views: 5

Issue

I have fulfilled the membership registration process in Invoice Portal but the stated confirmation/activation email has not arrived.
 

Cause

The confirmation email is sent to the email address used during registration.

The email is sent from info@invoiceportal.net and the topic is "Verify your email for the Invoice Portal".

Some times this email is sorted to the spam-folder of your email system

This problem can also be caused if the email address used during registration is misspelled.

 

Solution

Please check the spam folder or contact local IT to have them look for the email from info@invoiceportal.net.

In case there is a suspicion that the email address used is misspelled or otherwise incorrect, please contact Kofax Technical Support via the Kofax Community.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Invoice Portal Current      

References

Link to the Kofax Community (Invoice Portal topic).

 

Upon the completion of the Invoice Portal registration process the following message is displayed:

Just one more thing...
Please check your email inbox for the confirmation email. Click the confirmation link to complete the registration process.

...thank you!

 

Article # 3041855
  • Was this article helpful?