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Can you remove sent Invoices from InvoicePortal?

Article # 3036421 - Page views: 13

Issue



I want to know why Invoices get stuck and why we / you are not able to remove sent Invoices.

Solution

Regarding invoices that get stuck due to errors, the supplier receives an error message when something is wrong.


If we do not have the opportunity to send an error message to the supplier's party (mainly in the PEPPOL context), we will send to the recipient.

We can not delete invoices that have already been sent as it is up to the supplier to make sure that everything in the invoice are correct. The same principle applies to the recipient you are not able to remove invoices in Invoice Portal.

 

Note: Invoices which has not been sent to a recipient can be deleted. So deletion is possible before sending the invoice.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Invoice Portal Latest      

References

Add any references to other internal or external articles

 

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