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Kofax

Recieved same invoice several times.

Article # 3036423 - Page views: 14

Issue

We have received the same invoice several times with different invoice number.
Have you resent these?

Solution

We generally do not resend Invoices, The supplier has most likely sent several invoices.

The Invoice Portal acts like a mailbox. If someone sends invoices to the same address with the same content but different invoice numbers, all invoices will still reach you. It is then up to you to discuss with your supplier how you should proceed.

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Invoice Portal Current      

References

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