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Process Director Web Application Version

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Article # 3041058 - Page views: 225

Issue

How to get the Process Director Web Application Version

 

Solution

There are two ways to get the web application version.  Please include the Patch Level when you send the version information to us (indicated by PL in the examples below).

1. Click on the Copyright link at the web application log in screen:

Copyright_login_screen.JPG

2. Click on the Copyright link at the top of the screen once logged in to the web application:

copyright_logged_in.JPG

Version example (7.8 PL 7):

web_app_version.JPG

 

If you do not see the Copyright link, you can also get the version from the web application log file in debug mode.

Version example (7.8 PL 0):

16:40:16.052;;INFO  ;4870F78AA9894891E3C5FD30C60E74F2;Kofax Process Director Version=7.8 Date=2019-11-08 11:24 PL= PL Date=2019-11-08 11:24 GWT Client=2019-11-08_11-24

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Process Director Web Application All Versions All Browser  

References

How to get web application log file:  https://knowledge.kofax.com/ReadSoft...eb_Application

 

Article # 3041058