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ReadSoft: Workcycle check US01 require attachment errors when manager not determined in background (/RSE/US)

Article # 308569 - Page views: 63


Question / Problem: 

It seems if you have the approval step set to determine the user in the background, the workcycle check US01 Require Attachment does not get hit during CR Creation step.  If the manager is not determined in the background, the check does get hit and the error is given in the pop up box with the manager selection.

Answer / Solution: 

There is a correction (RSEUSN317) for this issue.

Enter How to here:

  1. Contact Kofax support to receive the correction for this issue.

Applies to:  

Product Version Category
Process Director Accounts Payable All Troubleshooting
NA SAP Enhancement Package 3.6 Troubleshooting



Author:  Tena L. Dumestre