In Process Director AP the Workflow is not shown in the list of available workflows for a given document.
The most common cause is the 'Workflow' is not defined in the 'Activate Workflow' configuration (/cockpit/wi17) for this document type.
Navigate to transaction /cockpit/wi17
Search the entries there for the workflow step.
Be sure that there is either a blank/wildcard entry or an entry defined specifically for the associated document type.
Not in many cases these workflows are restricted based on before posting or after posting and MM only or FI only.
If the workflow is still not visible after verifying that the /cockpit/c17 configuration contains the correct entries the document may be excluded based on the 'Conditions' user exit in the workflow step configuration (/cockpit/wi3) to investigate this please contact support.
Level of Complexity
Add any references to other internal or external articles
Article # 3047554