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Issue connecting to Gmail with OAuth

Article # 3031185 - Page views: 61

Issue

While trying to connect to Gmail via OAuth you get the following error

Gmail.png

Cause

This is caused by an error with the SSL certificate. If you try to access the mailbox via a browser you should get the same error.

 

Solution

This needs to be raised internally and investigated by your IT team. As a workaround the following ini flag can be set in the collector.ini file and this will ignore any errors.

IgnoreCertificateErrors=2

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
ReadSoft COLLECTOR All