Not able to process Microsoft Office files
Article # 3031550 - Page views: 31
Issue
We are trying to process some Microsoft Office files and have added the extensions in COLLECTOR but it is not working.
Cause
The core product cannot handle Microsoft Office files
Solution
If you need to process Microsoft Office documents this can be done via a plugin called
"COLLECTOR Converters"
There is an additional cost for the plugin to find out more details please speak with your Account Manager or the Kofax Sales team.
Level of Complexity
Moderate
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
ReadSoft COLLECTOR | All |
References