Not able to process Microsoft Office files

Issue

We are trying to process some Microsoft Office files and have added the extensions in COLLECTOR but it is not working.

Cause

The core product cannot handle Microsoft Office files

Solution

If you need to process Microsoft Office documents this can be done via a plugin called

"COLLECTOR Converters"

There is an additional cost for the plugin to find out more details please speak with your Account Manager or the Kofax Sales team.

Level of Complexity 

Moderate

Applies to  

References

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