On the E-Mail-Server, older TLS versions 1.0 and 1.1 have been deactivated, and only TLS 1.2 is active. Collector version 18.104.22.168 (Build 19217) and higher are compatible with TLS 1.2, but still the connection fails.
The collector.ini has not been updated.
- Open collector.ini (which can be found in the %GlobalPath%)
- Set the SecurityProtocolType to 4 in the according line:
SecurityProtocolType=4; 0=Default, 1=SSL3, 2=TLS1.0, 3=TLS1.1, 4=TLS1.2
- Save & Close
Level of Complexity
|Invoices Collector||22.214.171.124 and higher||19217 and higher|