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Kofax

How to locate the default location for log files in ReadSoft INVOICES

Article # 3030251 - Page views: 66

Issue

In order to provide log files to Support for INVOICES, you will need to locate the directory where they are stored for each client. 

Core product logs are stored in the root of the Log directory as well as in the dated EHLog folders found in the root. Each EHLog directory corresponds to a different date.

 

Solution

Open Windows Explorer and enter %READSOFTINVOICESLOCAL% into the Address bar, then press Enter.

Open the EILOCAL.ini file with your favorite text editor, such as Notepad.

In the [Directory] section, locate the entry for Logfile.

Copy the folder path (everything on this line after the equal (=) sign) into the Clipboard, then paste it into the Address bar from the first step. Press Enter.

This is the Logfile directory for ReadSoft INVOICES by  Kofax.

Level of Complexity 

Easy

Applies to  

Product Version Build Environment Hardware
INVOICES ALL ALL    

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