How to setup an Unknown buyer inbox in INVOICES

Summary

Support Article

Occasionally, it may be necessary to set up an Unknown buyers inbox in the INVOICES Verify module.

To set up this type of inbox, do the following:

1. Open Manager, click Settings, then click Inbox configuration.
2. From the Inbox configuration window, click Edit folders.
   
3. Select the inbox to be used for the Unknown buyers list, then click the Buyers tab.
4. Select the Process invoices with specific buyers check box, then ensure that any other buyer checkboxes have been cleared.

Note: This will make a folder view that uses all of the invoice profiles.

5. Save the changes and any Unknown buyers will be displayed in this inbox in Verify.

Keywords: buyer