Skip to main content
Kofax

Cannot find the file Ehglobal.ini when opening any Invoices module

Article # 3049382 - Page views: 18

Issue

When opening any Invoices module, the error message below is displayed:

"Cannot find the file Ehglobal.ini"

Cause

The EILOCAL.ini file cannot be located by the Invoices module.

Solution

The EILOCAL.ini file is located on each machine where Invoices modules are running and is located in the folder designated by the environment variable %READSOFTINVOICESLOCAL%. Please ensure the EILOCAL.ini file is found in this location and contains the correct settings for the current Invoices environment (especially the GlobalPath entry in the [Directory] section) as well as the required access rights. The user currently running the Invoices module should have read/write access to the file.

Level of Complexity 

Moderate

Applies to  

Product Version Build Environment Hardware
Invoices All      

 

 

Article # 3049382
  • Was this article helpful?