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Color invoices coming through as black and white

Article # 3036114 - Page views: 72

Issue

Color invoices are appearing in the system as black and white, how do we enable the ability to see color images?

Solution

There are two parts to enable this functionality. The first part is to set the following ini setting to 3  for Invoices 6.1 or to 0 for Invoices 6.0.3:

 

For Readsoft Invocies 6.1:

SaveExtractedImagesInBWTiff=3
Found in the Eiglobal.ini
Under the [Interpret] Section

 

For Readsoft Invocies 6.0.3:

SaveExtractedImagesInBWTiff=0
Found in the Eiglobal.ini
Under the [Interpret] Section

 

The second part is to change the Verify display settings

To do this open an invoice in Verify and then click on "View" from the top tool bar followed by "Image" then "Image Display"

You then can select True Colour from the options and click OK

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Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
INVOICES

6.0.3

6.1

     
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