Color invoices coming through as black and white
Article # 3036114 - Page views: 89
Issue
Color invoices are appearing in the system as black and white, how do we enable the ability to see color images?
Solution
There are two parts to enable this functionality. The first part is to set the following ini setting to 3 for Invoices 6.1 or to 0 for Invoices 6.0.3:
For Readsoft Invocies 6.1:
SaveExtractedImagesInBWTiff=3
Found in the Eiglobal.ini
Under the [Interpret] Section
For Readsoft Invocies 6.0.3:
SaveExtractedImagesInBWTiff=0
Found in the Eiglobal.ini
Under the [Interpret] Section
The second part is to change the Verify display settings
To do this open an invoice in Verify and then click on "View" from the top tool bar followed by "Image" then "Image Display"
You then can select True Colour from the options and click OK
Level of Complexity
Moderate
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
INVOICES |
6.0.3 6.1 |