How to unlock INVOICES database objects

Summary

Support Article

To manually unlock objects within the INVOICES database, do the following:

1. Have all users close any open INVOICES modules, including Scan, Verify, and Optimize.
2. Stop the configured INVOICES service which processes invoices via Interpret and Transfer.
3. Within the INVOICES Manager module, click Administration on the toolbar, then click Unlock database.
4. In the Objects box, select the object to be unlocked. The objects that can be selected include Profiles, Definitions, Invoices, and Jobs. Alternatively, select All to unlock all database objects.
5. Click Unlock.
6. Follow the prompts to finish the process, then close the dialog. The selected objects are now unlocked in the database.

Note: Unlocking the database may take some time if the database is large.

6. Once the unlock process is complete, restart the ReadSoft Interpret and Transfer services.