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Logon prompt continuously appears when OAuth input sources are used

Article # 3032572 - Page views: 542

Issue

When running a Collector job using an OAuth-type input source connection in Interpret, a logon prompt is displayed at the start of the job.

Solution

This is a known issue with Collector versions prior to Patch 12 (6.5.0.12). To resolve the issue, Collector will need to be updated to Patch 12 or later.

NOTE: Starting with Patch 9 for Collector 6-5 (6.5.0.9), the minimum version of Invoices required is Invoices 6.0, Service Pack 3, Patch  6 (6.0.3.6) or Invoices 6.1.

Level of Complexity 

High

Applies to  

Product Version Build Environment Hardware
Collector 6.5.0.12