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Transfer error after upgrading to SAP HANA 2021

Article # 3042958 - Page views: 257

Issue

After upgrading to SAP HANA 2021 it is not possible to transfer invoices from Kofax readsoft Invoices to Process Director using EICC connector. In the Eicc transfer logs there are the following error messages:

[YYYY-MM-DD hh:mm:ss] e exception The only destination XXX available failed when retrieving metadata from YYY -- see log for details@/COCKPIT/RFC_DATA_SUBMIT

[YYYY-MM-DD hh:mm:ss] e at SAP.Middleware.Connector.RfcRepository.findAlternateDestination(Int32& destIndex, Int32& alternativeDestinationsCount, Exception ex)
at SAP.Middleware.Connector.RfcRepository.Execute(RfcFunction function)
at SAP.Middleware.Connector.RfcRepository.LookupFunctionMetadataNew(String name)
at SAP.Middleware.Connector.RfcRepository.LookupFunctionMetadata(String name)
at SAP.Middleware.Connector.RfcRepository.GetFunctionMetadata(String name)
at SAP.Middleware.Connector.RfcRepository.CreateFunction(String name)
at Eicc.clsRFC_DATA_SUBMIT.Execute(RfcDestination& objControl, Collection& cHeader, Collection& cLineitems, String sProfile, String sImagefile, String sExternalGuid, typeMessage& udtMessage, typeProcessLog[]& aProcessLogArray)

 

Cause

Eicc versions up to 3.14.0.3 use SAP NCO version 3.0.18.0, however, with the new SAP HANA 2021 it requires the version: SAP NCO 3.0.24.0.

 

Solution

Upgrade EICC plugin to 3.14.0.4 or higher.

The new SAP NCO libraries with version 3.0.24.0 have been included from Eicc 3.14.0.4.

If you are also using the InvStat2PA plugin, please upgrade to version 4.7.0.2 or higher.

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware

ReadSoft Invoices

EICC

all

up to 3.14.0.3

     

References

 

 

Article # 3042958
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