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No data comes back from "Receive from OCR services"

3021006

Question / Problem: 

No data comes back from "Receive from OCR services"

Answer / Solution: 

You probably don't have the column structure defined under the "Data Exchange Definition" for OCRCREDITMEMO and OCRINVOICE. Please contact Microsoft support to get a correct Data Exchange Definition file, and all data should start to come in.

 

data exchange types.PNG

NAV2017 data exchange defs.PNG
 

 

Applies to:  

Product Version
Readsoft Online Current

 

 

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