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How to cancel a Service Plan

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How do I cancel a Service Plan?


You can cancel a service plan at any time. To cancel a service plan:

  1. Log in to the ReadSoft Online Store:
    You have five chances to enter the correct password when logging in. If you enter the wrong password more than five times, your account is locked for 30 minutes.
    If you forgot your password, use this link to get a new one:
  2. Click your email address at the top of the web page to manage the account settings.
  3. Click My plan.
  4. Click Cancel my plan and use the view that appears to confirm that you want to cancel your service plan.
    After you cancel a plan, you can continue to use ReadSoft Online until the current subscription period ends. After the current subscription period ends, your account is paused.

If you decide to start using ReadSoft Online for processing documents again, you can resume your account by purchasing a new plan.

Level of Complexity 



Applies to  

Product Version Build Environment Hardware
ReadSoft Online Current      


Your ReadSoft Online store account

ReadSoft Online Store Account Paused

ReadSoft Online Store FAQ (for NAV/BC accounts)

ReadSoft Online Store FAQ (for Standard accounts)

Article # 3026022
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