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Documents are displayed in black and white in Online Office

Article # 3033856 - Page views: 58

Issue

Color or grayscale documents are displayed as black and white in Online Office.

 

Solution

When uploading a document in color or grayscale, as part of the OCR process everything will be converted into a black and white bitmap.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
ReadSoft Online Current      

 

References

Recommendations and supported input file formats
https://knowledge.kofax.com/ReadSoft...t_file_formats

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