Skip to main content
Kofax

Documents exported using SFTP cannot be found

Article # 3030952 - Page views: 46

Article # 3030952 - Page views: 46

 

Issue

Documents have been exported from ReadSoft Online but they cannot be found

 

Cause

If the documents have been exported successfully from ReadSoft Online then the cause will most likely be an issue with the SFTP on the customers side

 

Solution

Please check internally that the SFTP is working correctly

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
ReadSoft Online        

 

References

 

  • Was this article helpful?