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Server busy showing in Work cycle

Article # 3048088 - Page views: 1

Issue

Customer reported below issue:
We have received several reports from users in production environment on this case. When they use docked view, sometimes it hangs and locks SAP GUI session and Windows as well. To get rid of the issue users have to restart their computers. I could not find any similar case in release notes for SP2 and SP3. 
AEP issue with docked image display

 

Cause

Still unknown

 

Solution

Still working

 

Level of Complexity 

Easy, Moderate, High

 

Applies to  

Product

PROCESS DIRECTOR Accounts Payable
Version

7.9
Build Environment
SP1
Hardware
         

References

Add any references to other internal or external articles

 

 

Article # 3048088
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