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Duplicate PDF and XML invoice in the same email

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Question / Problem: 

I get duplicate PDF and XML invoice in the same email

Answer / Solution: 

Some ERP and VAN networks systems send invoices files both as PDF and XML in the same email. This can cause duplicate invoices showing up in Readsoft Online.

The best way to solve this is to change the settings for the email input addresses. 

Only PDF import

In email input email address setting, set attachment priority to Image. 

pdf input.png

Only the PDF will be processed. The XML will be omitted.

Only XML import

In email input email address setting, set attachment priority to XML. 

xml input.png

Only the XML will be processed. The PDF will be omitted.

 

Applies to:  

Product Version Category
Readsoft Online   Email input

 

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