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Email invoice gets 550 Unknown user

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Question / Problem: 

I try to upload an invoice using email. The error that the server returned was: 550 Unknown user.

Answer / Solution: 

The customer account is not active. Login to the admin pages and activate the customer and it will work.

2019-08-19_10h05_55.png

 

Applies to:  

Product Version Category
Readsoft Online   Email input

 

Author:  

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