Skip to main content
Kofax

Issues running ReadSoft Online Connect

3011061

Question / Problem: 

ReadSoft Online Connect stops in the middle of the installation

Answer / Solution: 

Make sure they have access to the URL that corresponds to their location:

Simply have them click the links above to test if they have access using the same computer that runs ReadSoft Online Connect. 

  • Make sure they are able to download the files that are listed on the page that is displayed when clicking one of the links above. To do this, replace “Deployment.manifest” in the URL with one of the file names in the list you get when you click on one of the links above.

the+deployment+list.PNG

  • Log in to ReadSoft Online using the same computer that runs ReadSoft Online Connect to make sure you can connect to ReadSoft Online.
  • If you can download the files, use the same login account to run the ReadSoft Online Connect service.

 

Applies to:  

Product Version Category
Readsoft Online   Online Connect

 

Author: