Skip to main content
Kofax

ReadSoft: "Input value Region is incorrect" on submit when creating check request

3014533

Question / Problem: 

When creating a check request in the Process Director Web Application, one-time vendor does not allow user to input the State (Region) when they submit without seeing the “Input value Region is incorrect” error message.

clipboard_e1c84fb2563089cca4fc683d84c707a22.png

Answer / Solution: 

By default, the State (Region) field is validated based on the Country from SAP Table T005S.  There is usually no entry there for a blank country, so the validation fails.

Enter How to here:

  1. Have the user enter the correct Country, then the State (Region) to avoid the validation error.
  2. You can also set the Country field as mandatory so the user must complete it (/cockpit/wi29) before submitting the check request.

Applies to:  

Product Version
Process Director Web Application 7.5