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Kofax

ReadSoft: How to find the Collector logs

How to find the collector logs

How to find the collector logs. Steps to follow

To find the Collector logs, please follow this procedure:

1- Open manager module and go to Plugins > ReadSoft Collector:

 collector1_.png

 

2-In the dialog box: General settings, select the logging tab:

settings_collector.png

3- Now double click on the error log you wish to view (For example "Debug")

The path to the log will be displayed in the new window.

logging configuration.png

4- Navigate to this path and you will see these folders:

folders_collector.png

5- Open the eiitpr folder (if you find more than one eiitpr folder, please select the newest). You will find the Collector logs there:

clipboard_ecc108b86e4fc640399892921e894ef03.png