Question / Problem:
Characters does not show correctly after importing some PDF files
Answer / Solution:
There are some fonts missed in the system.
Enter How to here:
There are two kinds of situation showing the problem:
1. The interpreted characters are black dots:
2. Characters become conjunct to each other:
Open the original PDF file by using Adob Acrobat Professional. There would be a window popup showing which font is missed. Otherwise, we need to check on properties to get correct fonts info, then suggest customer find the font and install it on their system by themselves.
Note: we should not send any font to any customer.