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Kofax

ReadSoft: Short Dump in XML Upload Report getting filename (/RSE/US)

308637

Question / Problem: 

If either of the options of the following options is selected to identify the image file name
and the associated data in the XML file is blank, a short dump occurs.
"Derive filename from XML"
"Derive file & folder from XML"
"Document GUID"

Answer / Solution: 

There is a correction (RSEUSN156) for this issue.

Enter How to here:

  1. Contact Kofax support to receive the correction for this issue.

Applies to:  

Product Version Category
Process Director Accounts Payable   Troubleshooting
NA SAP Enhancement Package 3.6 Troubleshooting

 

Author:  Tena L. Dumestre