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Kofax

ReadSoft: Document attachments are missing in the attachment list for PROCESS DIRECTOR

14918
3014725

Issue: 

When opening the attachment list for a document in transaction FB03, the list is empty or is missing attachments.

Note: This also occurs in transaction FBL1N.

Solution: 

This issue occurs when the Generic Object Service (GOS) attachment list is unable to populate the attachments due to a program error.

For more information, and to to resolve this issue, refer to the following SAP Notes:

  1. SAP Note 1562421 - FB03: Attachment list does not contain all attachments

  2. SAP Note 1498082 - FBL1N - FB03 - Attachment list empty

  3. SAP Note 1476350 - GOS: Attachment list does not display all linked objects

 

Applies to:  

Product Version
Process Director