To manually unlock objects within the INVOICES database, do the following:
- Have all users close any open INVOICES modules, including Scan, Verify, and Optimize.
- Stop the ReadSoft Interpret and Transfer services.
- Within the INVOICES Manager module, click Administration on the toolbar, and then click Unlock database.
- In the Objects box, select the check boxes for the objects that need to be unlocked. The objects that can be selected include Profiles, Definitions, Invoices, and Jobs. Alternatively, click the All check box to unlock all database objects.
- Click Unlock.
Note: Unlocking the database may take some time if the database is large.
- Once the unlock process is complete, restart the ReadSoft Interpret and Transfer services.