Question / Problem:
The email address is too long to handle for the customer or their suppliers.
Answer / Solution:
If the email address is too long to handle for the customer or their suppliers, one way is to tell the customer to create an alias on their mail server.
Remember to add an alias to every email address for the customer. There might be different email addresses for different combination of buyers, document types and attachment setting.
In the admin pages
The part after the @ can not be shortened.
It’s not possible to shorten an existing address.
The prefix can be changed, and set to something short.
After the change all new email input addresses will have this prefix.
Also the string after the prefix, can be made short when setting up a new email input.