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How to change the logging level for the Desktop Automation Service

Question / Problem: 

How to configure the Desktop Automation Service (DAS) to log more detailed events? In the later versions (10.6 and later) by default, the log level is WARN.

Answer / Solution: 


  1. On the machine where the Desktop Automation Service (DAS) is running, stop the service by right clicking the system tray icon and selecting "Stop DA service"
  2. Open the Application Data folder. By default this is:
    • for version 10.6. and later: C:\Users\<User_Running_DAS>\AppData\Local\Kofax RPA\<version>
    • for version 10.5 and earlier: C:\Users\<User_Running_DAS>\AppData\Local\Kapow\<version>
  3. Open log4net.xml
  4. Locate the <root> element
  5. change "level value" tag to "ALL"
    e.g. <level value="ALL" />
  6. Save the file
  7. Restart the Desktop Automation Service.


Applies to:  

Product Version Category


All Device Automation